Shanghai First Electrical Group (also known as Fetric Group) is a diversified top ten manufacturers enterprise of electrical equipment, hardware tools and refrigeration apparatus in China owned or holding by Shanghai First Electrical Group, which marked in famous brands of CHFE, SHFE, FETRIC, SAPPHIRE,JINMAO, DONSUN and so on.

With a broad range of products, from feeder pillar to smart grid, from distribution transformer to power substation, from hardware tool to welding machine and from ice machine to central air-conditioning, Fetric group has continually shaped our field with mature technology and innovations for over 30 years, which made us uniquely positioned for several long-term growth trends, including current China's infrastructure build-out, improvements to enhance the reliability and productivity of the electric grid, the increasing demands for highly energy-efficient products and the needs for electrical safety improvement.

History
Fetric group was founded in 1979 as a state-owned enterprise and was reformed to a joint-stock Group in 1994, with factories and companies of

Fetric Imp. Exp. Inc. (Shanghai First Electrical Group Imp. & Exp. Corporation)
Fetric Switchgear Inc. (Shanghai First Electrical Co., Ltd.)
Fetric Power Transformer Inc. (Shanghai First Electrical Transformer Co., Ltd.)
Fetric Circuit Breaker Inc. (Shanghai Sapphire Intelligent Electrical Co., Ltd.)
Fetric PT & CT Inc. (Shanghai Tongao Transformer Co., Ltd.)
Fetric Welding Machine Inc. (Shanghai Donsun Welding Group Co., Ltd.)
Fetric Line Fitting Inc. ( Zhejiang Jinmao Hardware Fittings Electric Co. Ltd.)
Fetric Hardware & Tool Inc. (Zhejiang Longcheng Tools Co., Ltd.)
Fetric Ice Machine Inc. (Shanghai Changke Refrigeration Co., Ltd.)
......

By holding and continually importing sets of CNC machines, such as Murata Turret Punch Presses, Laser Punch Combination Machines introduced from Japan, Reis Welding Robots from France, Laser cutting machines from Germany and other high precision manufacturing facilities, Fetric Group is capable of making high quality products which meet customers' requirements.

Culture
"Winning With Integrity"
Building up a culture of "integrity demands high governance standards in every area of our operations", Fetric group commitment to full compliance is backed by an independent and fully informed board, comprehensive processes, policies, communications and extensive training.

Quality Policy
Fetric Group's quality policy is to achieve sustained & profitable growth by providing products and services which consistently satisfy the needs and expectations of our customers.
This level of quality is achieved through the implementation of a system of documented procedures that provide guidance for our employees and reflect the competence of our company to existing customers, potential customers and independent auditing authorities.
Achievement of this policy involves all staff members, who are individually responsible for the quality of their work, resulting in a continually improved working environment for all. This policy is provided and explained to each employee by the Quality Assurance Department and Administration Department.

The Objectives of quality management are:
To maintain an effective Quality Management System complying with ISO9001:2008 and ISO14001:2008 systems
To achieve and maintain a level of quality which enhances our reputation among customers
To endeavor at all times to maximize customer satisfaction with the products and services provided by Fetric group
To continually measure important aspects of our processes and take timely action to improve performance